SharePoint Online Management and Administration


Course Description

SharePoint Online is part of Microsoft 365 and underpins all the file experiences in Microsoft 365. This four-day course introduces the audience to SharePoint Online Administration. The course is appropriate for existing SharePoint on-premises administrators and those new to SharePoint administration. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.

Duration: 4 days


Who should attend

This course is for information technology (IT) professionals. You should have a general understanding of the purpose and operation of Microsoft 365, Microsoft Teams and Microsoft SharePoint.

Introduction to Office 365 and SharePoint Online

Create an Office 365 Tenant for Personal Skills Development Overview of Office 365 Overview of SharePoint Online Accessing Administration Portals in Office 365 Managing SharePoint Online with PowerShell

Configuring SharePoint Policies Settings

External Access in Office 365 SharePoint Access Controls SharePoint Settings OneDrive Settings

Working with Site Collections

Creating Site Collections Using with Site Templates Define Site Collection Administrators and Site Owners Configure External Sharing Settings at Site Collection Level Delete and Restore Site Collections Working with Hub Sites Managing Site Collections with PowerShell

Working with Sites

Apps, Lists and Libraries Pages and News Site Permissions Navigation

SharePoint and Microsoft Teams

What is Microsoft Teams How Microsoft Teams integrates with SharePoint Online Permissions with Microsoft Teams Private and Shared Channels

Viva Connections

Home Site Global Navigation Viva Connections Dashboard Adaptive Cards Deploy the Viva Connections App

User Profiles

User Profiles in SharePoint Online Using Delve to customise a profile

Managed Metadata and Content Types

Site Columns Using the Term Store Managed Metadata Columns Site Content Types and Tenant Content Types Content Types for Lists Content Types for Libraries

Microsoft Search

What is Microsoft Search Configure Integrations Configure Answers Review Insights and Usage Statistics

Viva Topics

What is Viva Topics Configure Viva Topics Manage Topics and Topic Pages Integrate with Managed Metadata

Security and Compliance in Office 365

Overview of Security and Compliance Features in Office 365 Extending Security and compliance Features with Additional Licences Using the Microsoft Defender Portal and Secure Score Using the Office 365 Compliance Portal and Compliance Score Plan and Configure Retention Labels and Policies Plan and Configure Data Loss Prevention Policies Create and Assign Sensitivity Labels Configure Safe Attachments and Safe Links Policies Plan and Configure Multi Factor Authentication

Troubleshooting SharePoint Online

Monitor Office 365 Service Health Troubleshoot Office 365 Connectivity and Service Issues Troubleshooting SharePoint Online Reporting and Monitoring SharePoint Online Usage


SharePoint OneDrive 365 Microsoft 365 SharePoint online